Care, Compassion, and Connection: Delivering Culturally Appropriate Care in the Dental Office
Time:
9:00 – 10:30 AM
Course Description:
Our world is rapidly changing, and so are the patients we see in our practices. Like these patients, we providers bring our own unique hopes, fears, backgrounds, beliefs, and expectations to the dental office—whether we see them or not. By better understanding the unique needs and perspectives of both our patients and ourselves, we can continue to improve how we provide high quality, culturally appropriate care.
In this interactive, discussion-based course, participants will learn about and discuss how to use their strengths, curiosity, and vision to continuously improve patient communication, safety, and culturally responsive care, in addition to outstanding clinical care. The result? Improved health and greater patient and provider satisfaction.
Starting in 2024, Washington state will require all health care professionals complete a Health Equity continuing education course. Now is a great time to start your education journey on this important topic in oral health care.
Learning Objectives:
Participants will:
· Define what culturally appropriate care is, why it’s important, and what it means to them as providers and to their practices/clinics.
· Identify and share ideas about how to deliver culturally appropriate care in the dental office.
· Have access to resources, support, training, and learning opportunities to further their learning.
*This course meets the Health Equity CE Requirment for Licensed WA dentists and Dental Hygienists*
CE:
1.5
Speaker Information
Dr. Douglass Jackson, DDS, PhD and Ginlin Woo
Dr. Douglass Jackson, Clinical Professor of Oral Health Sciences at the University of Washington School of Dentistry, serves as the UW School of Dentistry’s Associate Dean for Equity, Diversity, and Inclusion (EDI). He has led many innovative programs locally and nationally that introduce oral health careers to youth and young adults who have been historically underrepresented in the oral health professions. These programs have helped healthcare institutions build cultures that value inclusion and belonging.
Dr. Jackson holds BA and DMD degrees from the University of Pittsburgh, an MS in clinical research design and statistical analysis from the University of Michigan, and a PhD in oral biology and neuroscience from the University of Minnesota. He has also served residencies in Pittsburgh and Minneapolis. He is a diplomate of the National Dental Board of Anesthesiology and a fellow of the American Dental Society of Anesthesiology.
Ginlin Woo has provided training and technical assistance relevant to disparities, cultural fluency and humility, anti-oppression work, multilingual education, cross-cultural conflict mediation, decolonizing methodologies, historical trauma recovery, intergenerational diversity and systemic gender, race/ethnicity, class, sexual orientation, dis-ability, and national origin bias for more than four decades.
Gin directed two national training and technical assistance centers: The U.S. Department of Education’s National Origin Desegregation/Equity Assistance Center (NODAC) for Region VI and the Human Relations and Diversity National Training and Technical Assistance Center for the Corporation for National and Community Service (CNCS). She has taught and designed curriculum along the pre-school to grad school continuum and has worked predominantly within the non-profit and education sectors. Work has
afforded Gin the opportunity to work with communities in all of the states of the U.S. and all of the former U.S. trust territories in the northern Pacific
